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Four levers.
One is yours.

What each one is, how to tell it's leaking, what we do.

A woman smiling at her phone in a bright kitchen, browsing a store

Lever 1 of 4

Visitors

People who land on your store.

Signs it's leaking

  • Turn ads off and orders stop
  • One channel, getting pricier
  • Product pages don't rank

What we do

  • Campaigns built around margin, not clicks
  • Feeds fixed so Shopping ads match real searches
  • Category pages that answer the search
Go deeper on visitors
Hands holding a phone and a bank card at checkout

Lever 2 of 4

Conversion rate

Visitors who actually check out.

Signs it's leaking

  • Traffic up, add-to-cart flat
  • Carts die at shipping or payment
  • Mobile converts far worse than desktop

What we do

  • Product pages that answer the buying questions
  • Fewer steps, no surprises, shipping shown early
  • Fast product, cart and checkout on real phones
Go deeper on conversion rate
A store owner at a desk packing an order beside her laptop

Lever 3 of 4

Average order

What each order is worth.

Signs it's leaking

  • Most orders are one item
  • Free-shipping line nobody tested
  • Shipping eats small-order margin

What we do

  • Bundles from what sells together
  • Free-shipping line set from your data
  • One relevant add-on at the cart
Go deeper on average order
A parcel with a thank-you sticker being handed to a customer

Lever 4 of 4

Repeat purchases

Customers who come back.

Signs it's leaking

  • Most customers buy once
  • Email only ever sends discounts
  • Consumables with no reorder option

What we do

  • Flows that run themselves: welcome, post-purchase, win-back
  • Subscribe-and-save on what people rebuy
  • Email worth opening; discounts kept for when they matter
Go deeper on repeat purchases

Not sure which is yours?

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