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How do I get traffic to a Shopify store?

By cartscaling Reviewed 5 min read

The short answer

Traffic comes from four places: paid ads, search, your own email and SMS list, and other people's audiences. Pick the one that matches how buyers look for what you sell, fund it properly, and get it readable before adding a second. Spreading a small budget across all four is the usual reason none of them works.

Start with the channel that matches how people look for your product

The right first channel depends on whether demand already exists for what you sell. That question, answered honestly, saves most stores a year.

If people already search for your product by name, category or specification, the demand exists and your job is to be in front of it. Google Shopping and search ads, plus product and category pages that rank, are where the money goes. The buyer has decided what they want and is choosing where to buy it.

If people would want your product but would never think to search for it, the demand has to be created. That is paid social, creators, and content that shows the product doing something. The buyer does not know the category exists, so no amount of search work will find them.

Most stores are somewhere between, and the split changes as the brand becomes known. Look at what your existing customers say when you ask how they found you, and check whether search volume exists for the plain words that describe your product. Then start where the evidence points, rather than starting everywhere.

Paid ads buy demand that already exists, at a price you can control

Paid is the fastest way to get visitors and the only one you can turn up on a Tuesday. It is also rented, which is the trade you are making.

For Shopping, the product feed is the campaign. Shopify can send products to Merchant Center, but the version that arrives is only as good as your titles, images, prices, availability and identifiers. Titles built from your internal product names will not match what people type. Get the feed clean and approved before spending, because a campaign on a poor feed shows for the wrong searches and you pay for both the click and the lesson.

For paid social, the creative is the campaign. The targeting matters far less than it used to, and the thing that decides cost per visitor is whether the video or image makes someone stop.

Set a budget you can hold for a month and pick a single channel. Bidding needs a run of conversions before it does anything useful, and a budget split three ways rarely gives any of them that. Point ads at the product page for the product in the ad, not the homepage.

Search and AI answers earn visitors that keep arriving after you stop

Organic search is slow to build and cheap to keep, which makes it the opposite trade from paid. On Shopify the work concentrates in three places.

Collection pages carry the category searches, and most Shopify collection pages are a grid with a one-line heading. A collection page that explains the choice, says who each option suits, and answers the questions buyers ask before deciding has a reason to rank. That copy belongs above or below the grid, written for a person.

Product pages carry the specific searches, including the long ones with a size, colour, material or compatibility in them. Write the specifications out as plain sentences as well as in a table, because that is what gets quoted when someone asks an assistant which product fits their situation.

And the technical layer: one canonical URL per product, no duplicate paths through collections, product structured data that matches the page, and images that are not the reason the page is slow.

Expect months, not weeks. Publish the pages closest to a purchase first and keep paid running while search builds.

Your own list is the cheapest traffic you will ever send

Email and SMS produce visitors at close to no marginal cost, and they are the only audience nobody can take away from you. Every other channel is rented from a platform that can change its mind.

Build the list from the traffic you are already paying for. A sign-up on the site with a reason worth an address, a properly consented checkbox at checkout, and a back-in-stock or notify-me option on products that sell out. Do not buy lists and do not add people who did not agree.

Then build the flows before the campaigns. A welcome sequence, an abandoned cart sequence, a post-purchase sequence and a win-back run on their own and keep working after you stop touching them. Campaign sends are the extra on top.

The discipline that matters is not sending only discounts. A list that has been trained to wait for a code will wait, and your margin goes with it. Send things worth opening, and keep the discount for the moment it changes a decision.

One caveat: a list needs traffic to grow. This channel compounds, but it cannot be your first one from a standing start.

Other people's audiences, and what to do before adding a fourth channel

Creators, partners, marketplaces and communities give you access to an audience someone else has built. They are worth doing when the product is visual, demonstrable or solves a problem people already discuss.

The practical version for a small store is narrow. Send product to a small number of people who genuinely post about your category and let them say what they think. Appear where your buyers already ask questions, answering properly rather than posting links. Sell on a marketplace if the category has one that matters, treating it as a source of first orders you then bring onto your own list.

Before you add any of this, check the channel you already have is readable. A channel is readable when you can say what a visitor from it costs, how many orders it produced, and whether that is inside your margin. If you cannot say that about channel one, adding channel two just makes the picture harder to read.

And the constant across all four: more visitors only helps when the store can hold them. Sending traffic into a store that loses people at the cart is paying twice for the same leak.

Worked example, not a result

A traffic mix worth aiming at over a year

Paid search and shopping
40 percent of sessions
Organic search
25 percent of sessions
Email and SMS
15 percent of sessions
Paid social
12 percent of sessions
Direct and referral
8 percent of sessions
Channels started at once
One

Worked example, not a result

Related questions

Usually a few months for product and category pages on an established domain, and longer on a new one or for competitive terms. Start it early because the delay is fixed, and keep a paid channel running while it builds.

No. Daily posting on an account with no audience produces almost no visitors. Your time goes further on a small number of pieces that show the product doing something, used as paid creative where they can reach people who do not follow you.

Traffic exchanges and similar sources send sessions that will never buy, and they make your analytics unreadable while they run. Judge any traffic source on orders, not on sessions.

Yes, if the budget allows. They answer different needs: paid gives you orders and data now, search gives you visitors later at close to no click cost. The search terms that convert in paid also tell you which pages to write.

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