Pet ecommerce marketing agency
Growth for online pet brands and stores: food, treats, supplements, gear and tech. A free written plan, then a growth-based fee with no percentage of the.

How pet owners buy online
Pet ecommerce runs on two different economies at once. One is replenishment: food, litter, treats, supplements, hay, feeder insects and salt mix run out on a calendar the owner did not choose. The other is one-off gear: a bed, a collar, a tracker, an enclosure, a saddle. A store that treats both the same way loses on both. Replenishment wants a subscription, a reorder reminder and a price per kilo the shopper can trust. Gear wants a size chart, a shipping answer and a reason to buy the matching piece.
We fix the four numbers behind revenue for stores that already sell pet products online: visitors, conversion rate, average order value and repeat purchases. We start with a free written growth plan for your store. If you want us to carry it out, the fee is flat and monthly, scoped in that plan, with no percentage of ad spend and no percentage of the sales you already make, only a capped growth share on revenue we add above your baseline, and no long contract.
What makes pets different is the animal in the room. Owners ask about ingredients, dosing by weight, breed fit and safety before they buy, and more of them now ask an AI assistant first. Shipping weight eats the margin on food and litter. Google Merchant Center wants unit pricing on consumables and clean variants on gear. Meta does not allow live animal listings. Each niche below has its own version of these problems, and its own page.
Most pet purchases online begin with a constraint rather than a wish. The bag is nearly empty. The vet mentioned joint support. The puppy outgrew the harness. The cat stopped using the litter. The shopper arrives with a species, a size and often a problem, and they want the store to narrow the choice fast.
For consumables the deciding factors are price per unit, whether the size matches the animal, and whether delivery will arrive before the current supply runs out. Owners compare the cost of a 12 kg bag against the cost of two 6 kg bags, and they check whether a subscription actually saves money or just locks them in. Free shipping thresholds matter more here than in most categories because the goods are heavy.
For gear the deciding factors are fit and proof. A size chart that asks for measurements rather than breed, a photo that shows scale against a real animal, and a plain returns policy do more than any headline. Owners read reviews from people with the same breed or the same tank size.
Across both, a growing share of shoppers ask an AI assistant a question first: is this ingredient safe, how much for a 25 kg dog, what temperature does a leopard gecko need. The stores that answer those questions in plain text on their own pages are the ones the assistant cites.
The four levers
in pets
Where revenue usually leaks in this industry.
Visitors
Reach the moment the supply runs low or the animal changes
Pet traffic is not evenly spread across the year or the month. Food and litter searches peak when the current bag is nearly gone. Gear searches spike around adoption, a new puppy, a house move, a season change or a fireworks night. We map those moments for your niche and put Shopping, search, social and organic content in front of them, so you are not paying for generic pet traffic that has no reason to buy today.
Conversion rate
Answer weight, breed, species and safety questions on the page
Most abandoned pet carts come down to an unanswered question: will this fit, is this the right amount for my dog's weight, is it safe with the medication she takes, will it ship frozen in July. We rebuild product pages so those answers are visible before the add-to-cart button, with feeding guides, measurement-based size charts, species tags and shipping rules that do not surprise anyone at checkout.
Average order
Sell the size, set or supply length that fits the animal
Order value in pets is mostly a matter of matching. The right bag size for a large-breed dog, the collar and lead as a set, the shampoo with the conditioner and the brush, a three-month supply of chews instead of one tub. We design the defaults, bundles and thresholds so the natural choice is the fuller basket, and we check that the shipping cost of that basket still leaves margin.
Repeat purchases
Build reorder flows around the real replenishment cycle
Every consumable has a cycle you can estimate from the product itself: bag weight divided by daily feeding, a tub of chews divided by dose, a box of hay divided by animals. We use those numbers, and the customer's own order history, to time email and SMS reminders, set subscription intervals and offer the next size up. For gear, repeat comes from wear, growth and the second pet, and we build flows for those too.
14 kinds of
pets store
Each one written for that store's reality.
- Aquarium supply marketing agencyHow aquarists shop for a tank they already run
- Bird & small animal supply marketing agencyHow rabbit, guinea pig and bird owners shop
- Cat product marketing agencyHow cat owners shop for litter, food and gear
- Dog collar & leash marketing agencyHow people choose a collar, harness or lead
- Dog food marketing agencyHow dog owners choose and reorder food online
- Dog treat marketing agencyHow treat buyers decide, and how often they come back
- Equestrian supply marketing agencyHow riders and horse owners buy online
- Pet apparel marketing agencyHow owners shop for a coat, jumper or costume
- Pet furniture marketing agencyHow people buy a cat tree or dog bed they will look at every day
- Pet GPS & tech marketing agencyHow people buy a tracker or smart device for a pet
- Pet grooming product marketing agencyHow owners and groomers buy grooming products
- Pet supplement marketing agencyHow owners decide on a supplement for their pet
- Raw pet food marketing agencyHow raw feeders order, store and reorder
- Reptile supply marketing agencyHow keepers shop for an enclosure and its upkeep
Questions from pets brands
Send your pets store.
The plan is written for your store, in your niche, as it is today.